There are many benefits to being part of Enkidu, but we’ve collected the top five to give you an idea of our values, the benefits of joining us and the mindset which has led to our app’s creation.
1. A HOLISTIC APPROACH
Real loyalty isn’t created at the checkout counter. We go beyond collecting points to focusing on the holistic view created through all the interactions across the customer experience. We support the consumer on their lifestyle journey, giving them the tools to make everyday experiences part of something extraordinary.
2. TURN ROUTINE INTO RITUAL
Our aim is to help small business turn customer’s routines into rituals. Routines are things you have to do, but rituals are emotional moments that people love to do. Routine becomes ritual when you are no longer strangers, but are greeted by name, when you no longer have menus, but already know what they want. We want to turn your ordinary routines into activities that take on a meaning through added little bonuses and surprises, and supporting shared ideas.
3. CELEBRATE STAFF SUCCESS
Your staff are your greatest asset to promote your business and build a loyal following of fans. Our platform empowers businesses with the tools to be able to measure your success and adjust to your customers needs. We aim to harness authentic engagement with your customers in order to build a loyal following.
4. TURN CUSTOMERS INTO PROMOTERS
When a customer endorses your business via social media post-purchase, it delivers better return on investments and ensures a real contribution to the business. Our App empowers businesses to communicate and reward their customers by providing two way communication via social media. Customer interaction data is an untapped resource, with new revenue streams available due the interactions themselves.
5. GO FROM GOOD TO GREAT
We wanted to bottle and harness the fuzzy feeling that turns an already good experience into a great one. These moments can’t be forced but occur authentically through personal interactions with shop owners, like being let in on their secret menu, having your birthday remembered, or getting a little bonus treat when you least expect it. We call this the “cherry-on-top” moment, because it’s the little extras and bonuses that makes all the difference to an experience.